Payment Policy

At Syanox, we strive to make your shopping experience as seamless and secure as possible. This policy outlines our accepted payment methods, security protocols, and billing terms to ensure full transparency.

1. Accepted Payment Methods

We offer a wide variety of secure payment options to cater to your preferences. You can complete your purchase using any of the following:

  • Credit & Debit Cards: We accept all major cards, including Visa, MasterCard, American Express, Discover, and Diners Club.
  • Digital Wallets: For faster checkout on mobile or desktop, you can use Apple Pay, Google Pay, or Amazon Pay.
  • PayPal: Securely pay via your PayPal balance, linked bank account, or credit card.
  • Shop Pay: Accelerated checkout for returning customers, powered by Shopify.

2. Secure Transactions

Your security is our top priority. Our website uses SSL (Secure Sockets Layer) encryption to protect your personal and financial information during transmission.

  • All payments are processed through PCI-compliant third-party payment gateways.
  • We do not store your full credit card details on our servers.

3. Currency and Billing

  • Currency: All transactions are processed in USD (or the local currency displayed at checkout). If you are purchasing from abroad, your bank may apply a currency conversion fee.
  • Payment Timing: Your payment method will be charged at the time of order placement.
  • Order Confirmation: Once your payment is successfully processed, you will receive an automated order confirmation email containing your receipt and order details.

4. Billing Information

To avoid delays or cancellations, please ensure that your billing address matches the information on file with your financial institution. If we detect suspicious activity, we may contact you for further verification or cancel the order to protect the cardholder.

5. Payment Disputes

If you notice a discrepancy or an unauthorized charge related to your Syanox order, please contact our support team immediately at contact@syanox.com so we can resolve the issue promptly.

Contact Us

For any questions regarding our payment process, please reach out:

  • Email: contact@syanox.com
  • Phone: +1 (701) 383-7053
  • Address: 2910 W Pierce St #2025, Carlsbad, New Mexico 88220, United States

Contact Us

Need help? We’re just an email or call away:

  • Email: contact@syanox.com
  • Phone: +1 (701) 383-7053
  • Address: 2910 W Pierce St #2025, Carlsbad, New Mexico 88220, United States

Customer Service Hours (MST – Mountain Standard Time):

  • Monday to Friday: 9:00am – 5:00pm
  • Saturday & Sunday: 10:00am – 2:00pm

We aim to respond to all enquiries within 24 hours. For more support, please visit our Contact Us page.